Affinity Printworks and Signpro Brentwood Vehicle Graphics and Lettering Agreement

 

 

Design - Creative design is the property of Affinity Printworks or Signpro Brentwood and cannot be used, reproduced or distributed in any way without expressed written permission.  Client retains ownership of logo, trademarks, slogans, etc. used within. While basic wrap design is included in our pricing, any additional custom elements or characters created for your wrap will incur additional fees or a non-refundable design deposit.

 

Client Supplied Design - While we will do our best to make customer supplied designs work, we are not responsible for layout location of said designs.  We employ a staff of graphic designers who can work with a customer’s in-house designer to ensure accuracy in layout and designs. Depending on the scope of work or time spent on customer supplied designs, additional fees may apply.

 

Color Matching - Not all Pantone or PMS colors can exactly be duplicated by digital printing.  We will do our best to match any specific color requests. Should you require a printed proof prior to printing, please notify us & we will arrange for a proof to be provided.  

 

Proofing - Before any printing, you will have to approve either a digital or hard proof.  You are responsible for any spelling, grammatical errors, number errors, etc.  Please check these items carefully.  We will NOT print until we have your approval via email.

 

Installation -

A. Vehicle graphics are designed on a 2 dimensional template.  Since we are printing and installing on a 3 dimensional surface, small variations from proof are normal.  This is due to compound curves, indents, recesses, body lines, rivets, etc. of the vehicle. There may be the original color of the vehicle visible between body panels, lights, door handles, and design features of the body.

 B. Seams & Overlaps – Extra large graphics are printed on 54” wide material.  Sometimes seems and overlaps will be necessary. We try our best to obtain perfect matches, but keep in mind that vehicle graphics are designed to be viewed from a distance and small misalignment will not take a way from the total experience and visual impact.

 

Cancellation - Cancellations or requests to reschedule installation appointments without 24 hours notice prior to set dates can result in a $50.00 fee. We set specific time slots for installations and cancellations can affect our production and installation times for other customers. We will not accept cancellations after we have ordered material or started production. We will notify you 1 business day before we start production.

 

Vehicle Preparation - The customer is responsible for ensuring the vehicle is “street clean.” We recommend washing the vehicle one day prior to installation.  Please make sure there is no wax or sealers used after this wash.  A simple solution of water and dawn dish soap is recommended. We always spot clean the areas that will be receiving decals but if a car has not been washed, a $75.00 wash fee will apply, and delivery time/day may be affected.

 

Vehicle Drop-Off - We prefer the vehicle to be dropped off the morning of installation, before 10 AM. By dropping off your vehicle you release Affinity Printworks, Signpro Brentwood, employees and owner of Affinity Printworks and Signpro Brentwood from any and all liability from all and any theft, damage, unforeseen circumstance, related to your vehicle, equipment, personal items, tools, etc. located on or in your vehicle.

 

Vehicle Pick Up - The customer will be notified one 30 minutes prior to the completion of the vehicle wrap job. Should the customer be unable to pick up the vehicle same day, please let our staff know at that time, and arrangements will be made to hold the vehicle until the agreed upon day. If we have another install scheduled that overlaps the time that we are holding your vehicle, we cannot guarantee that there will be space in our warehouse to store your project inside overnight. Any vehicle not picked up within 24 hours of job completion (or the agreed upon pick up day,) will incur a fee of $50.00 per day until the vehicle is picked up.

 

Payment - For all services rendered, Payment in full is required (for any invoice under $5000.00) before any production is started or material is ordered.  You may be required to pay a non-refundable design deposit of $90.00 (deducted from the total invoice amount) depending on the complexity of your vision for your vehicle. For multi vehicle, fleets, or invoices over $5000.00 other arrangements can be made, such as per vehicle payments or percentage payments. All of our products are custom and specific to your project; therefore all sales are final.

 

Warranty - All of our decals are covered by a 1 year installation warranty. We will repair and replace up to 1 year after the installation date at no installation charge. We will not replace an entire set of graphics under warranty due to a few failed items. Material, however, is not covered. It will be the responsibility of the customer to pay for any materials needed to make the repairs or replacements. This warranty material will be provided at cost, not at full retail. Please note, graphics installed on glass are only rated to last up to 18 months.

 

Decal Care - Your vehicle graphics are not permanent! Our vinyl is expected to be on vehicles for 3-5 years. However, once we have installed, the rest is up to you. We recommend our graphics being washed at least once every other week. This will help prevent the vinyl from drying out which leads to film failure. We also recommend you coat the vehicle in a non-abrasive spray wax. This will serve as an extra layer of defense from dehydration. If you comply with these requests your vehicle graphics could even surpass the 5-7 year material and ink lifespan. Please note if your decals starts to fail prematurely, if warranty still covers, we will inspect the vehicle to make sure proper care has been given. If this is indeed the case, we will fix the failure as soon as possible.

  

We know that vehicle graphics can be a high initial investment for any business, and we do offer financing through our credit processor, Square. If you are interested in our financing options, please ask one of our specialists to send you a link to our Square Installments page.

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